Transform Federal Technology with Battle-Tested Experience
When a Marine returns from Iraq with experience building secure networks under fire, they bring something unique to federal technology—the ability to deliver when failure isn't an option.
Since 2011, UDX has transformed that military precision into digital solutions for over 200 organizations. From cloud migrations that cut costs by 60% to building systems that scale to millions of users, we approach every project with the same mentality: mission first, always.
Your agency doesn't need another contractor. You need a partner who understands that behind every requirement is a mission that matters.
Federal agencies face a simple truth: Modern threats move faster than traditional solutions.
You've seen it firsthand. Legacy systems that were state-of-the-art a decade ago now struggle to meet basic security requirements. Vendors promise transformation but deliver complexity. Timelines stretch from months to years while threats evolve in hours.
Meanwhile, your team is caught between maintaining critical services and modernizing for the future. Every day brings new compliance requirements, evolving cyber threats, and increasing demands from citizens who expect government services to work like their favorite apps.
The question isn't whether to modernize—it's how to do it without disrupting the mission-critical services millions depend on every day.
That's where experience matters. Not theoretical knowledge from textbooks, but real experience building secure systems under pressure, migrating complex infrastructures without downtime, and delivering solutions that work from day one.
A Journey Forged in Service
From battlefield networks to enterprise cloud, each chapter built on the last
A young Marine deploys to Iraq with 2nd Reconnaissance Battalion. Tasked with maintaining secure communications for 300+ Marines in one of the war's most dangerous areas. Built encrypted applications for tracking operations. Learned that when lives depend on your network, 99% uptime isn't good enough.
This is where the foundation was laid—understanding that technology isn't abstract. It's personal. It matters.
Returning from service with a different perspective on what "mission-critical" really means. Founded Usability Dynamics (UDX) with a simple belief: technology should work for people, not the other way around. Started with WordPress plugins that now power over a million websites. Grew into cloud infrastructure, enterprise systems, and federal contracting.
Built a company where veteran values meet Silicon Valley innovation.
Led cloud transformation at Transact Campus as Senior Engineering Manager. Helped grow the company from $193M to $480M in revenue. Architected systems processing $50-60B in transactions annually with 99.999% uptime. Pioneered the first digital student IDs for Apple Wallet. The company was acquired for $1.6B—validation that doing things right pays off.
Learned that scale isn't just about technology—it's about building systems that grow with organizations.
When Russia invaded Ukraine, their digital infrastructure became a battleground. Served as technical advisor to the Ministry of Digital Transformation, helping secure critical government services. Authored DevOps documentation for 400+ government systems. Collaborated with Microsoft and other tech partners to keep services running for 18 million citizens under constant cyber attack.
This wasn't about contracts or revenue. It was about using hard-earned expertise to help a democracy survive. Some missions you don't do for money.
The work continues. Because when democracy is under attack, technologists have a duty to respond.
Every experience—from Iraqi combat zones to Silicon Valley boardrooms to Ukrainian cyber defense—has prepared us for this moment. Your agency faces challenges that demand more than traditional contractors can deliver.
You need partners who've been tested where failure wasn't an option. Who understand that behind every system requirement is a mission that matters.
How We Approach Federal Challenges
Every agency is different. Every mission unique. But the principles that guide our work remain constant.
Security Isn't an Add-On
In Iraq, you learn quickly that security isn't something you add later—it's the foundation everything else builds on. That lesson shapes how we approach every federal project.
We start with zero-trust architecture, implement continuous monitoring from day one, and build systems that assume breach attempts are constant. It's not paranoia when the statistics show government systems face thousands of attacks daily.
Our cloud architectures leverage AWS GovCloud and Azure Government, ensuring your data never leaves secured, compliant infrastructure. Every deployment follows NIST frameworks, not because we have to, but because we've seen what happens when security is treated as an afterthought.
Modernization Without Mission Disruption
"We can't have any downtime" isn't just a preference in federal IT—it's often a matter of national importance. Citizens depend on these systems for benefits, businesses for compliance, and agencies for operations.
That's why we've perfected the art of gradual migration. Instead of risky "big bang" deployments, we use blue-green deployment strategies, feature flags, and careful canary releases. Your old system keeps running while the new one proves itself.
We've successfully migrated systems serving millions of users with zero downtime. Not five minutes. Not "mostly available." Zero. Because when you're handling critical services, anything less than 100% isn't acceptable.
DevOps That Actually Works
Everyone talks about DevOps. Few actually deliver it. Real DevOps means your team can deploy updates in hours, not months. It means automated testing catches problems before production. It means infrastructure that scales automatically when demand spikes.
We build CI/CD pipelines that turn lengthy approval processes into automated workflows. Security scans, compliance checks, and performance tests run automatically. Your developers focus on building features while the pipeline ensures quality.
The result? Teams that used to deploy quarterly now deploy weekly. Systems that required manual scaling now handle traffic spikes automatically. And operations teams that spent nights fighting fires now sleep soundly.
Ready to Move Beyond Traditional Contracting?
You don't need another vendor reading requirements back to you. You need a partner who understands the mission, respects the constraints, and delivers solutions that work.
Let's Talk SolutionsUDX at a Glance
VETERAN-OWNED SMALL BUSINESS • FOUNDED 2011 • DURHAM, NC
Who We Are
Usability Dynamics, LLC (UDX) transforms federal technology through battle-tested expertise and Silicon Valley innovation. Led by a Marine Iraq veteran with 18+ years building mission-critical systems, we've delivered solutions from combat zones to cloud platforms serving millions.
Our approach is simple: We build systems that don't fail when lives and missions depend on them. From architecting payment platforms processing $50-60B annually to advising Ukraine's digital defense during war, we deliver when it matters most.
Registration & Codes
What We Do Best
Zero Trust Security
NIST frameworks, continuous monitoring, threat defense
Cloud Migration
AWS GovCloud, Azure Gov, zero-downtime transitions
DevOps/CI-CD
Automated pipelines, IaC, containerization
Rapid Response
72-hour deployment, crisis support, 24/7 operations
Proven Performance
Transact Campus
Led cloud transformation for payment platform serving 1,100+ universities. 99.999% uptime processing $50-60B annually.
Ukraine MinDigital
Technical advisor during active conflict. Secured 400+ government systems under cyber warfare conditions.
Open Source at Scale
WP-Stateless plugin powers 1M+ sites including Fortune 500 and government agencies.
Leadership
Andy Potanin, Founder & CEO
- • USMC Veteran, 2nd Recon Battalion, Iraq
- • Former Sr. Engineering Manager, Transact
- • Ukraine Digital Transformation Advisor
- • 18+ years enterprise architecture
Why UDX
- ✓ Combat-tested mindset: When failure isn't an option, we deliver
- ✓ Proven at scale: From startups to $1.6B acquisitions
- ✓ Mission-first approach: Your requirements are our commitment
Ready to discuss your requirements?
Let's explore how our expertise aligns with your mission.
Ready to Discuss Your Mission?
Your mission is critical. Let's discuss how combat-tested expertise and enterprise-proven technology can support your requirements.
Or access our federal resources directly:
Enterprise-grade solutions. Battle-tested experience.
From critical infrastructure to cloud transformation, we bring proven expertise
and dedication to every federal engagement. Your mission becomes our mission.